Privacy Policy

At TrapX, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (trapx.io) or use our services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you make a purchase, create an account, or contact us, we may collect personal details such as:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed securely by third-party payment providers)

1.2 Automatically Collected Information

When you visit our website, we collect certain data automatically through cookies and analytics tools, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the website
  • Referring website (if applicable)

1.3 Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These cookies help us:

  • Remember your preferences
  • Improve site performance
  • Track website analytics and marketing efforts

You can disable cookies in your browser settings; however, this may affect the functionality of the website.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To improve our website and services based on user activity and feedback
  • To send order updates, promotions, and important notices (with your consent)
  • To prevent fraudulent transactions and enhance security

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Third-Party Service Providers (e.g., payment processors, shipping carriers, analytics providers)
  • Legal Authorities if required to comply with laws, regulations, or legal processes

4. Data Security

We take reasonable measures to protect your personal data, including:

  • Secure payment processing with encryption
  • SSL (Secure Socket Layer) protection for data transmission
  • Restricted access to personal information

While we strive for top security, no online transaction is 100% secure. Please take precautions when sharing sensitive information.

5. Your Rights & Choices

Depending on your location, you may have the following rights:

  • Access & Update: Review and update your personal information.
  • Opt-Out of Marketing Emails: Click the "Unsubscribe" link in promotional emails.
  • Request Data Deletion: Contact us to request removal of your data.
  • Manage Cookie Preferences: Adjust your browser settings.

To exercise any of these rights, email us at avi@trapx.io.

6. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us:

Email: avi@trapx.io

Support Hours: Monday - Friday, 9 AM - 5 PM (GMT)